Privacy Policy

1. Overview

This Privacy Policy describes how Maxsam collects, uses, and protects information when you use our website and app, whether as a customer or a mobile mechanic.

2. Information we collect

We collect information you provide directly — name, email, phone number, location, and payment details — along with information generated through your use of the Platform, such as booking history, messages, and ratings.

3. How we use information

We use your information to match customers with mechanics, process payments, provide customer support, improve the Platform, and communicate important updates about your bookings or account.

4. Sharing of information

We share limited information between customers and mechanics as needed to complete a job (such as name, location, and contact details). We do not sell personal information to third parties.

5. Data security

We use industry-standard safeguards to protect your information, including encrypted payment processing. No system is completely secure, and we encourage you to use a strong, unique password.

6. Your choices

You can access, update, or request deletion of your account information at any time from your settings, or by contacting us directly.

7. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Platform is used, so we can improve it over time.

8. Changes to this policy

We may update this Privacy Policy periodically. We'll notify you of material changes through the app or by email.

9. Contact

Questions about this policy or your data can be sent to hello@maxsam.co.

The marketplace for mobile car repair. Mechanics earn on their terms. Customers get fixed where they park.